Preparing for your visit

Day of Surgery

Arrive promptly at the time instructed, usually 60-90 minutes prior to your surgery time. This will allow adequate time for all necessary admission procedures.

Please bring your insurance identification cards and photo ID. If special financial arrangements are necessary, please call the Broward Speciality Surgical Center prior to the day of surgery.

Wear loose fitting comfortable clothing. Leave all valuables, at home.

Items to bring with you include but are not limited to: a list of your current medications, prior obtained prescription for pain medication, containers for eye wear, medical equipment you may use or have received prior to your surgery, any important records such as living will or patient advocate forms and any comfort devices such as a pillow for the ride home.

Upon arrival, you will change into a gown. We will confirm that you have removed contact lenses, dentures, jewelry and any prosthesis.

Your care throughout your stay will be closely monitored by our staff for your safety and comfort.

When you are fully awake, members of your family will be able to join you.

Each individual is different however you may expect to be in the recovery area from as little as 30 minutes-2 hours.


At home after surgery

Your surgeon will provide specific instructions for care while recovering at home. In the event of difficulty, please call your surgeon.

For the first 24 hours following surgery, do not engage in strenuous activities, do not drink any alcoholic beverages, drive, or make any critical decisions.

A nurse from Broward Specialty Surgical Center will call you within a day or two to evaluate how you are recovering at home. You will be asked to complete a questionnaire about the care you received. Your comments will enable us to continue to improve our services.


Patient Responsibilities

Providing accurate and complete information about your present health status and past medical history and reporting any unexpected changes to the appropriate practitioner.

Following the treatment plan recommended by the practitioner involved in your care.

Providing an adult to transport you home after surgery and stay with you as needed.

Indicating that you clearly understand what is expected of you after your surgery/procedure.

Your own actions should you refuse treatment, leave the Facility against medical advice, or choose to purposefully not follow the instructions of your practitioner.

Providing information and/or copies of an Advance Directive such as Living Will or Durable Power of Attorney.

Ask your health professional what to expect for pain management; discuss pain relief options; discuss openly any concerns or fears regarding pain management medications.


Advance Directives

An advance directive speaks for you if you are unable to speak and helps to assure that your religious and personal beliefs will be respected. It is a useful document for an adult of any age to plan for future health care needs.



Although Broward Speciality Surgical Center does not honor advance directives in regards to Do Not Resuscitate (DNR), upon request we will provide you with contact information and forms to assist in writing an advance directive.


Grievance Process

We strive to maintain a professional and compliant atmosphere. However, issues can arise. The Grievance procedure is a means for patients and related parties to inquire into issues raised and identify whether action needs to be taken to resolve identified issues and prevent recurrence. 

The Facility Administrator will record the grievance complaint and conduct a prompt investigation for quick resolution. Any patient and/or support person, visitor, employee, physician, or vendor may lodge a grievance using the Center’s procedure to formally voice complaints, resolve disputes, or to bring attention to possible violations of patient rights.

No person shall be punished or retaliated against for using the Grievance Procedure. Any grievances, comments and complaints are addressed to the Center Administrator, Wayne C. Jones FACHE.  The Administrator will work with you to explore the event and make every attempt to resolve the issue.

Additional information can be obtained from the Agency for Healthcare at  http://www.fdhc.state.fl.us.


Patient Bill of Rights

Patients receiving care in the ambulatory surgery setting have a right to the following:
 
Access to care

  • Patients have the right to access necessary surgical and/or procedural interventions that are medicallyindicated.
  • Patients, family members, and/or designees are included in ethical discussions of and decisions affecting the patient’s care.
  • Marketing or advertising regarding the competence and capabilities of the organization is not misleading to patients and/or support persons.
  •  Respectful and considerate care
  • Patients will be treated with respect, compassion, and consideration in a clean and safe environment.
  • Patients are treated with dignity and without discrimination on the basis of race, color, religion, sex, national origin, disability, sexual orientation, or source of payment.
  • The patient has the right to be free of restraint except when indicated to protect the patient or others from injury.

 
Privacy and confidentiality

  • Patients have the right to every consideration of personal privacy.
  • Any patient case discussion, consultation, examination, and treatment will be conducted so as to protect each patient’s privacy.
  • Information about treatment
  • Patients have the right to information about their illness, treatment options, and potential outcomes.
  • Patients will receive information as necessary to provide informed consent for any planned procedure.
  • Patients have the right to consent or decline in research affecting their care.
  • Communication aids (i.e., interpreters, pictures, sign language, etc.) are provided to patients who have language barriers.
  • Refusal of Care
  • Patients have the right to refuse care to the extent provided by law and to be informed of the potential consequences of this refusal.
  • Patients who are recipients of health care services are responsible for the following. RESPONSIBILITIES Patients receiving care in the ambulatory surgery setting have responsibilities as follows:
  • Communication
  • Patients are responsible for providing accurate and complete information regarding their health status, medical history, and current medications, as well as over-the-counter products, herbal remedies, and dietary supplements.
  • Patients are responsible for reporting any change in their condition during the present course of treatment and recovery.
  • Patients are responsible for participating in care decisions and for asking questions when they do not understand the information provided.
  • Patients are responsible to provide information about any living will, power of attorney, or other advanced directive(s).
  • Respecting others
  • Patients have the responsibility to be considerate of others, including health care providers, and to respect their rights, privacy, and property.
  • Participation
  • Patients are responsible for adhering to the plan of treatment by following instructions, keeping appointments, and cooperating with care providers who assist with carrying out the plan(s) of care, including arranging for a responsible adult to take them home and remain with them for 24 hours if required.
  • Patients are responsible for recognizing the effect of lifestyle choices on their personal health.
  • Financial obligations
  • Patients are responsible for providing complete and accurate third party payer information and meeting any outstanding financial obligations related to the services received.
  • Collaboration and agreement of payment policies and fees for services will be documented. 

HIPAA Compliance Policy

The Facility has established a compliance policy to ensure compliance with the Standards for Privacy of Individually Identifiable Health Information (the “Privacy Regulations”) promulgated under the Health Insurance Portability and Accounting Act of 1996 (“HIPAA”).

This compliance policy is not intended to be a comprehensive explanation of the Privacy Regulations, nor will it provide answers to every possible issue that may arise under the Privacy Regulations. Rather, it is intended to provide guidelines with respect to the steps that the Facility must take in order to achieve compliance with the Privacy Regulations and to sensitize the Facility to potential problems that may arise under the Privacy Regulations. The Facility expects full compliance with the guidelines set forth in this policy statement, and encourages the Facility to seek any further necessary information or clarification prior to engaging in any potentially sensitive actions or activities. See HIPAA Notebook for complete HIPAA policies and forms.

This compliance policy is divided into two main sections: (1) an overview of the Privacy Regulations; and (2) specific compliance guidelines. This policy requires the Facility to:

  • Appoint a Privacy/Security Official;
  • Inform Patients of the Facility’s Privacy Polices and Procedures by disseminating handouts and posting a disclosure notice;
  • Use a Business Associates agreement;
  • Clarify discipline for employees and vendors who violate the Privacy Rules and Privacy Policies and Procedures;
  • Update the Privacy Policies and Procedures as needed;
  • Hold all-employee educational meetings;
  • Discuss adoption of the Privacy Policies and Procedures at a Board Meeting; and
  • Develop safe guards to protect and de-identify Protected Health Information (as defined in the regulations).

Your Rights and Responsibilities

This document (a) provides you with your Rights and Responsibilities relating to your surgery, (b) describes how to file a grievance, if desired, (c) provides information concerning physician ownership of our center and (d) sets forth our center’s policy with respect to advance directives.

Click the link below to download the Patient Rights and Responsibilities Form. 


 Para Información en Español 

Por esta página, encontrará información disponible en español. Si usted no encuentra el documento e información que necesita, favor de llamarnos en nuestro despacho, y le ayudaremos.

Preguntas hechas con frecuencia
Este documento contiene información sobre qué puede esperar el día antes de su cirugía, el día de su cirugía, y el día después de su cirugía.  También se incluye información sobre el uso de anestesia para su procedimiento quirúrgico.

Sus derechos y responsabilidades
Favor de visitar esta sección para ver la información sobre (a) sus derechos y responsabilidades referente a su cirugía, (b) cómo levantar un agravio, si lo desea, (c) derecho de propiedad de los  médicos de nuestro centro y (d) la política de nuestro centro con respecto a los directivos  anticipados.